In this article we aim to discuss how to go about hiring the right tow truck company in Birmingham. This service will normally be required if you happen to have broken down or have had a car accident and are stranded on the road.
A tow truck company is an organisation that provides transportation facilities for your car if are in an accident. These companies would normally have a fleet of flat bed tow trucks to transport vehicles between the roadside and a local garage. They would normally have a 24 hour call out service if you happen to need their service outside of working hours.
You can usually hire these vehicles on a private basis if your insurance company does not provide this service, or your vehicle has broken down and you don’t have breakdown cover. Your vehicle will be safely transported to the nearest garage or a place of your choosing.
How to hire the right tow truck company
When choosing a tow truck company that provides breakdown services in Birmingham, you should research local companies that have a good reputation online. You can view their reviews and feedback from customers that have used their services before. Look for good star ratings and any feedback on bad experiences. Check if customers had issues with pricing or other problems associated with moving a vehicle from location to another.
Look for pictures on the company’s website and social media sites and whether they look genuine. If you start to see similar pictures on multiple other sites, the company may not be as legitimate as they look. If you can see their vehicles with their company logo cropping up consistently across all sites, you can pretty much be assured they are legitimate and that they are not all Photoshop’d. Be wary however, a professional looking site may not necessarily mean you would get a professional service and going cheap doesn’t mean you will get half a decent service either. You will have to find a middle ground through research and sometimes using the service yourself.
You can call the company to get estimates for pickup and delivery of your vehicle. Make sure to ask about hidden fees and contingency fees. Last thing you want is to get a bill at the end of the ordeal that is a lot more than the original quoted.
Some companies charge by cost per miles travelled. This is where picking a tow truck company that is local to your pickup and drop off location can keep costs down. You should ask them if they take card payments and if there are any restrictions on types of cards they can accept. Ask the company if they also provide their service around the clock on a 24 hour call out and if the prices are different for out of hour’s pickups. Once you feel happy with the company you have picked, make sure to save their number into your phone. You don’t know when you may need their services.
If you unfortunately happen to need a tow truck for transporting your vehicle, call the number you have saved and make sure to re-check price when calling them.
I hope these tips help you when choosing the best to truck company in Birmingham.